Effective Date: October 15, 2024
Napcat Limited (“Napcat,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and mobile applications (collectively, the “Services”). Please read this Privacy Policy carefully to understand our practices regarding your personal data.
1. INFORMATION WE COLLECT
Summary: We collect personal and technical information from you when you use our Services. This includes information you provide directly to us, as well as data collected automatically.
We may collect the following types of information:
a. Personal Information You Provide:
- Account Information: When you sign up for our Services, we collect information such as your name, email address, phone number, and any other relevant information required to create your account.
- Transaction Data: If you use our platform for transactions, we collect information related to your cryptocurrency transactions, including wallet addresses, deposits, and withdrawals.
b. Information Collected Automatically:
- Device and Usage Information: We collect information about your device and how you interact with our Services, including IP address, browser type, operating system, and app usage data.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activities on our website and mobile apps.
2. HOW WE USE YOUR INFORMATION
Summary: We use your personal data to provide and improve our Services, ensure security, and comply with legal obligations.
Napcat uses the information we collect for various purposes, including:
- To provide, operate, and maintain our Services.
- To improve and personalize your experience on our platform.
- To communicate with you, including sending notifications, updates, and promotional messages.
- To process transactions and manage your Smart Wallet.
- To monitor and analyze usage of our Services.
- To detect and prevent fraud, security breaches, or illegal activities.
- To comply with applicable laws and regulatory requirements, including know-your-customer (KYC) and anti-money laundering (AML) obligations.
3. HOW WE SHARE YOUR INFORMATION
Summary: We do not sell your personal information. We may share your information with trusted third parties that help us operate the Services, as well as with regulators and law enforcement when required.
We may share your information in the following cases:
- Service Providers: We may share your information with third-party providers that help us operate our Services, such as payment processors, wallet providers (e.g., Magic Link), and cloud service providers.
- Legal Requirements: We may disclose your information to comply with legal obligations, respond to regulatory authorities, or protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties if you give us your explicit consent.
4. YOUR RIGHTS AND CHOICES
Summary: You have certain rights regarding your personal data, including accessing, updating, or deleting your information, and withdrawing consent for certain uses.
Depending on your location, you may have the following rights under applicable data protection laws:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You can request that we correct or update inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., compliance with legal obligations).
- Withdrawal of Consent: You can withdraw your consent to certain data processing activities, such as marketing communications.
- Data Portability: You can request that we provide your data in a structured, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact us at privacy@napcat.io.
5. DATA RETENTION
Summary: We retain your information as long as necessary to provide our Services and fulfill legal obligations.
We will retain your personal data for as long as your account is active or as needed to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. DATA SECURITY
Summary: We implement security measures to protect your data, but no system is completely secure.
We use industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. INTERNATIONAL TRANSFERS
Summary: Your information may be transferred to and processed in other countries, including outside the European Economic Area (EEA).
If you are located in the European Union (EU) or the EEA, your personal data may be transferred to countries outside of your home jurisdiction, including the United States or other jurisdictions where our service providers operate. We will ensure that any such transfers comply with applicable data protection laws by implementing appropriate safeguards.
8. COOKIES AND TRACKING TECHNOLOGIES
Summary: We use cookies and similar technologies to improve your experience and collect data about how you use our Services.
We use cookies and other tracking technologies to collect information about your interactions with our Services. You can control the use of cookies through your browser settings, but disabling cookies may affect your experience on our platform.
9. CHANGES TO THIS PRIVACY POLICY
Summary: We may update this Privacy Policy from time to time, and we will notify you of any significant changes.
We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the effective date.
10. CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.